At least I know it can be removed now. Here is the 'how to' customer service sent me. I hope I'm not missing the obvious, but my phone doesn't have 'Get it now' in any of the menus. So I've emailed them back... again. Over something this simple. The email also said something about charges for cancelling a subscription, so I took that opportunity to complain and make sure I wouldn't be charged for canceling a subscription I didn't put on the phone in the first place.
There are two methods depending on your phone model - both are required to end subscription charges:
Method 1: (if you see a blue square icon with a white checkmark in the center labeled “Settings.”)
Select:
1. “Menu”.
2. “Get It Now”.
3. The blue icon with a white checkmark for “Settings”.
4. “Manage Apps” (scroll down).
5. The desired application to remove.
6. “Remove” or “Cancel Subscription”.
Method 2: (if only the shopping cart shows and no categories or “Settings” icon appear)
Select:
1. "Menu".
2. "Get It Now” Applications.
3. Shopping cart icon.
4. "Options".
5. Application and then select "Remove" or “Cancel Subscription”.
6. "Yes" to confirm your choice.
