cant download ringtones anymore

Are the ringtones you've put on there still there? I don't know why the folder would be missing, but I do know some other ways to get the ringtones on to your phone. The best way is to just send it to your phone through an email. Attach the ringtone to an email and send it to your number @vzwpix.com. You will then receive it on your phone as a picture message. Open it, then click the options button, and select Save as Ringtone. The ringtone has to be 500 KB or less to do it this way.

Could the folder be hidden? In Windows Explorer, select Organize then Folder and Search Options. Then select the View tab and choose Show Hidden Files.

If those don't work, let me know....

ok that looking for hidden folders thing didnt work.  If it helps at all, the my ringtones folder used to look like a folder now it just looks like a piece of paper.